With over 15 years of experience in the administrative field, I’ve developed a strong foundation in both customer service and operational support. Throughout my career, I’ve had the unique opportunity to build processes from the ground up, adapt quickly to new systems, and gain hands-on experience with a wide range of tools—even in areas I hadn’t encountered before.

My background includes roles where I was the go-to person for both customers and internal teams—whether it was explaining service benefits, resolving escalated issues, or helping colleagues navigate challenges. Over time, I discovered that I thrive most in a supportive capacity: organizing systems, managing time and tools for teams, and being the calm, capable presence others rely on.

Stepping into the world of virtual assistance has been a natural extension of my skills. I’m passionate about helping business owners streamline their operations, create space for growth, and feel confident knowing their day-to-day tasks are in trusted hands.

When I’m not working or in my 9–5 role, you’ll find me spending time with my two wonderful daughters, exploring the outdoors with my energetic pup, or in my craft room—learning how to quilt and sew clothing. I’m a lifelong learner at heart, always seeking new ways to grow both personally and professionally.